Solar Lamp Post FAQ's

Solar Lamp Post FAQ's

How long will my solar lamp stay on?
Q: How long will my lamp post stay on? A: Our solar lamp post typically offer a 1 to 1 ratio of direct sunlight hours spent charging to how long the produc...
Wed, 2 Mar, 2022 at 12:26 PM
My solar lamp post does not light up anymore
A: Please revert to Troubling Shooting Tips first before filing a Warranty Claim. If you have tried all trouble shooting tips and your lamp post still does ...
Wed, 2 Mar, 2022 at 12:26 PM
My solar lamp post only partly lights up
A: Please revert to Troubling Shooting Tips first before filing a Warranty Claim. If you have tried all trouble shooting tips and your lamp post still does ...
Wed, 2 Mar, 2022 at 12:26 PM
Can I switch out the diffuser?
A: You can only switch out the diffuser on our Hannah Lamp Post. Models: 302010 and 302015. 
Wed, 2 Mar, 2022 at 12:26 PM
Does my lamp post come with a ground mounting kit?
A: The lamp post comes complete, exactly as pictured, with ground anchors and cement bolts. 
Wed, 2 Mar, 2022 at 12:27 PM
Can I remove the planter base and mount this product into the ground or cement?
The lamp post comes complete, exactly as pictured, with ground anchors and cement bolts. 
Wed, 2 Mar, 2022 at 12:27 PM
How tall are the lamp post?
A: We have lamp post that range from 7’ tall, 6’ 6” tall, to a 52” tall. 
Wed, 2 Mar, 2022 at 12:27 PM
My lamp post blew over
A: We normally do not replace for wind damage, but we do understand that accidents happen. Reach out to our customer service team via email (contact@ezrepla...
Wed, 2 Mar, 2022 at 12:27 PM
How many pounds does it take to securely hold up the lamp post?
A: 50 lbs. 
Wed, 2 Mar, 2022 at 12:27 PM
Missing hardware
A: Please be sure to check the entire packaging that the product was shipped in. If the hardware cannot be located, please file a Warranty Claim. Please See...
Wed, 2 Mar, 2022 at 12:27 PM